Privacy Policy / Terms & Conditions
Cassandra LLC respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase event tickets or memberships, or otherwise interact with us.
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Information We Collect We may collect the following information when you use our website or make a purchase:
Personal Information: Your name, email address, billing address, and phone number.
Payment Information: Credit card or other payment details (processed securely through our payment processor — we do not store full payment card numbers).
Transaction Information: Details about your ticket or membership purchases.
Communications: Your responses to forms, event RSVPs, and emails.
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How We Use Your Information We use your information for the following purposes:
To process and fulfil event ticket and membership purchases.
To send confirmations, updates, and event reminders.
To communicate about our events, memberships, and related offers.
To comply with legal and regulatory requirements.
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How We Share Your Information We do not sell your personal information. We may share your information only with:
Service Providers: Payment processors, email platforms, and other vendors who help us operate our business.
Legal Compliance: If required by law, regulation, or legal process.
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Payment Processing All payments are processed securely through third-party payment processors. We do not store your full credit card information.
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Email Communications By providing your email address, you agree to receive communications related to your purchase, membership, and events. You may unsubscribe from promotional emails at any time using the link provided in each email.
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Your Privacy Rights Depending on your state of residence, you may have rights to:
Request access to the personal information we have about you.
Request deletion of your personal information.
Opt out of certain data sharing.
To exercise your rights, email us at info@wearecassandra.com. We will verify your request before acting on it.
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Data Security We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
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Children’s Privacy Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
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Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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Terms & Conditions – Event Tickets
These Terms & Conditions (“Terms”) govern the purchase and use of event tickets sold by Cassandra LLC (“we,” “our,” or “us”). By purchasing a ticket to any Cassandra LLC event, you agree to these Terms.
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All Sales Final All ticket sales are final. We do not offer refunds, exchanges, or credits for any reason, including but not limited to:
Scheduling conflicts
Illness or injury
Transportation issues
Dissatisfaction with the event
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Non-Transferable Tickets are issued for the specific purchaser and are non-transferable. Tickets may not be resold, gifted, or otherwise reassigned to another individual without our prior written consent.
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Entry Requirements Only the person whose name appears on the ticket will be granted entry.
Valid photo identification matching the ticket name is required at check-in.
We reserve the right to deny entry to anyone who cannot present proper identification.
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Event Changes We reserve the right to make changes to the event date, time, location, or program as necessary. If an event is cancelled by us, you will be offered either a rescheduled date or a full refund.
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Code of Conduct Attendees are expected to behave respectfully toward others. We reserve the right to remove any attendee whose behavior is disruptive, unsafe, or violates event rules. No refund will be issued in such cases.
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Limitation of Liability To the fullest extent permitted by law, Cassandra LLC is not liable for any personal injury, property damage, or other loss arising from attendance at our events.
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Governing Law These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law provisions.